Q .4. What is communication? Explain the different modes of modern communication.
Ans: Communication means exchange of ideas, facts, information, etc. It is a very important aid-to-trade in modern business. In communication, message is transferred from the sender to the receiver. Communication is two-way process. The sender sends the message receiver receives the message. The receiver decodes it and then send back his feedback to the sender.
Modem Communication takes the sender ways hits the post, telephone, internet, mobile phone, television, radio, press and different forms of media.
1) Postal Services (Traditional Modes of Communication)
The Postal system is an important mode of communication which provides services to the business community and people at large. In India, Post and Telegraphs department is a second largest department undertaking. it came directly under a ministry of communication and under control by a minister. The Post Offices provide various functions like communication of information, parcel Bending, transfer of money and help the people to open savings account and fixed deposits account and NSC (National Saving Certificate), etc. It started in India in 1837 In earlier days there were ‘runners' who used to carry messages. The various types of postal services are as follows:
2) Telephone: Telephone services are provided by BSNL and MTNL or companies like Reliance and Airtel. The telephone company charges the rent for instrument and allows a certain number of free calls and additional calls are charged by extra charges. Telephone is the quickest and cheapest means of communication. The subscriber can avail local, STD calls as per his convenience.
3) Courier Services: This facility is provided to deliver goods and packages by courier services or an agency. The parcel or letters are delivered by hand delivery by a courier person. We have various courier services available in India.
For e.g.: Professional Courier, Blue Dart courier, DHL courier, Vichare, etc.
4) Electronic Services: Messages can be sent by way of electronic services. They are as follows;
a) Fax: It is an electronic machine by which a written message can be sent to any part of the world with great speed. This service is available for all it hours. The messages are inserted in the fax machine and it is transferred to place where it is to be send on time.
b) Internet: Internet facility helps you to cover the whole world via your personal computer it is a facility which is being used by one and all. It connects whole world in no time and therefore, it has become a very popular made of communication.
c) E-Mail: This is a facility of communication through the computer. The electronic; letter can be exchanged in no time through the computer. It is the most popular method. of sending mail to remain connected. All above are modern modes of communicative.
2) Telecom Services (Wireless Communication):
British East India Company started telecommunication in the year 1854. They were, made available for public in the year 4854. India will have 4.2 billion mobile subscribers at the end of 21st century. At present India is having 811.59 billion mobile subscribers Department of telecom was responsibilities for telecom services in the year 1995, Telecom Regulatory Authority of India (TRAI) came into existence for private sector investment in Telecom services MTNL establish at Delhi and Mumbai for Telecom services. Foreign investor has successfully entered in providing Telecom service like Tate Docomo, Vodafone etc. Telecom regulatory authority is replaced by BSNL in the year 2000.
1) Pager Services: A pager service was launched in the year 4995. This system has now become outdated. There are some operators who otter services in regional language. Motorola was major player with nearly 80% market share, by 2002 Motorola stop making or servicing when mobile phone launched in India.
2) Mobile Communication: Mobile phones are now becoming the most sought after the mode of communication. There are many companies operating the mobile communication. Now there are advanced phones through the use of native software application as known as smart phone.
3) Broadband Communication: India is third larger user of broadband communication. 40% of internet is used via broadband. India is one of the lowest.
providers of broadband speed in India as compared to countries like Japan, Norway, etc.
4) Next Generation Network: This is the form of network which access to network through Wi-Fi as well as 3G networks connected to the mobile users.
5) Indian Satellites: The Indian Space Research Organizations (ISRO), there are at least 50 satellites of various types since 1975.
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