Q. 11. What are the meaning of Outsourcing?
Meaning:
Outsourcing: Outsourcing is an arrangement in which one company provides services for another company that could also be or usually have been provided in-house. Outsourcing is a trend that is becoming more common in information technology and other industries for services that have usually been regarded as intrinsic to managing a business. In some cases, the entire information management of a company is outsourced, including planning and business analysis as well as the installation. management, and servicing of the network and workstations. Outsourcing can range from the large contract in which a company like IBM manages IT services for a company like Xerox to the practice of hiring contractors and temporary office workers on an individual basis.
Advantages and Disadvantages of Outsourcing?
The Advantages of Outsourcing:
- 1. Swiftness and Expertise: Most of the times tasks are outsourced to vendors who specialize in their field. The outsourced vendors also have specific equipment and technical expertise, most of the times better than the ones at the outsourcing organization. Effectively the tasks can be completed faster and with better quality output.
2. Concentrating on core process rather than the supporting ones: Outsourcing the supporting processes gives the organization more time to strengthen their core business process.
3. Risk-sharing: one of the most crucial factors determining the outcome of a campaign is risk-analysis. Outsourcing certain components of your business process helps the organization to shift certain responsibilities to the outsourced vendor. Since the outsourced vendor is a specialist, they plan your risk-mitigating factors better.
4. Reduced Operational and Recruitment costs: Outsourcing eludes the need to hire individuals in-house; hence recruitment and operational costs can be minimized to a great extent. This is one of the prime advantages of offshore outsourcing.
The Disadvantages of Outsourcing:
- 1. Risk of exposing confidential data: When an. organization outsources HR, Payroll and Recruitment services, it involves a risk if exposing confidential company information to a third-party.
2. Synchronizing the deliverables: In case you do not choose a right partner for outsourcing, some of the common problem areas include stretched delivery time frames, sub-standard quality output and inappropriate categorization of responsibilities. At times it is easier to regulate these factors inside an organization rather than with an outsourced partner.
3. Hidden costs: Although outsourcing most of the times is cost-effective at times the hidden costs involved in signing a contract While signing a contract across international boundaries may pose a serious threat.
4 Lack of customer focus: An outsourced vendor may be catering to the expertise» heads of multiple organizations at a time. In such situations vendors may lack complete focus on your organization’s tasks.
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