Q. 2. Explain the advantages of e-business

Ans: Following are the advantages of e-business.
Advantages of E-Business Following are the advantages of e-business:
1. Ubiquity: Ubiquity refers to availability of e-business everywhere, at all times with possibility oi shopping from desktop, at office, at home, even when you are travelling without visiting the physical market.
2. Global Reach: E-business permits commercial transactions to cross the national boundaries and it can reach to any corner of the globe.
3. Universal Standards: The Technical standards for conducting business are universal standards they are shared by all nations around the world.
4. Richness: Information about the product is provided to the consumers by using Audio Video technology that makes understanding of the producer easier.
5. Interactivity: E-business allows two way communications between merchant and consumers, communication can be with email or online chatting etc.
6. Information Density: In E-business markets, prices and costs are competitive and transparent as huge and quality information is available of consumers, merchants and their products.
7. Personalization: Merchants can target their marketing messages to specific individuals by adjusting the message to a person's name, interest and past purchases. 8. Social Networking: Merchant can allow the user to create and share contents in the form of text, videos, music or photos with worldwide community. Using these forms of communication, users are able to create new social networks and strengthen existing ones.

Explain the disadvantages of e-business?

Ans: Following are disadvantages of e-business:
1) High Transaction Risk: There are many internet frauds that are committed through hacking, etc. There is a possibility of misuse of the buyer’s bank details and this makes buyers insecure to perform online transactions and payments.
2) No Face to Face Interaction: The absence of face to face interaction with the sellers makes the buyers insecure at times.
3) Personal touch of Seller: Since the transaction is online, the personal touch of the seller is missing and this may make the buyer insecure.
4) Lack of Personal Inspection: The customers online do not get the opportunity to touch, feel and personally inspect the product before buying it.
5) Government Interference: Sometimes government monitoring can lead to interference in the business.
6) Ineffective return policies: Although all the online shopping sites come with a money back/product return policy, in case of dissatisfaction oi the customer, they do not work as effectively and spontaneously.


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